Track Your Order

Once your order is packed and on its way, you will receive an email notification providing a tracking number. 

You can use this number to check the status of your parcel at any time by simply entering your tracking number on the Australia Post website.

Please allow a few hours after the email for the tracking number to be activated and for your information to appear on the Australia Post website. 

Change or cancel your order

Once you click the 'CONFIRM' button at the checkout, your order is immediately processed. As a result, any amendments to your online order including cancellations, adding further discounts, amending sizes or adding or subtracting quantity.

However if you are unhappy with your purchase, when it comes, you are welcome to return the item ONLINE for a refund, exchange or credit note. Please refer to our Returns Policy for further details.

 

QUESTIONS

Should you have any questions about your order, please contact our Online Department. We will be happy to help with any queries you may have regarding your order(s).

To better help us assist you, please have your order number and last name ready.

 

Call us on (02) 9755 1322 Monday - Friday 9:00am – 5:30pm AEST

Email us on online@forcast.com.au